Our volunteers resettle refugees in Western European countries. We answer the phone from 10:00 to 20:00 and sometimes, when possible, from 7:00 to 22:00. The helpline is available in six languages: Polish, Ukrainian, Russian, English, Spanish and French.
The person arriving in the country will be able to live with a local family in their house or flat, or there is the possibility of living separately.
We provide assistance throughout the entire relocation process. We will provide you with information about the state support of each destination country and the necessary documents. Once the candidate decides on a destination country, we buy the plane tickets (the cost of which is fully covered by us), set the departure date and, if necessary, provide safe shelter for a few days in Poland to await the trip in safety.
Locally, refugees can count on support from local authorities, which we will explain in detail, as well as health insurance, social security, access to education and a work permit. This is a helpline for refugees. So, please, contact us if you need help seeking asylum in Western Europe, Sweden, Spain and the UK. If you need such support, please, call +48 577 010 393.
There will soon be a separate number for people living in these countries who can provide asylum or want help with relocation.
The Open Dialogue Foundation hotline was the first one set up in Poland. To date, we have accommodated more than 5,000 refugees in Poland since the start of the full-scale war.